Privacy Policy
Brick&Soul respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your personal data in accordance with applicable laws, including the UK and EU General Data Protection Regulation (GDPR) and US regulations such as the CCPA.
1. Information We Collect
a. Personal Data
We may collect the following categories of personal data:
Identification Data: Name, title, date of birth.
Contact Information: Email address, telephone number, postal address.
Financial Data: Payment details, such as credit cards or bank details.
Transaction Data: Details about the services purchased.
Technical Data: IP address, browser type, device information and usage data.
b. Sensitive Data
We do not intentionally collect sensitive data (e.g. health information, race, religion) unless strictly necessary and provided with your explicit consent.
c. Non-Personal Data
Cookies and tracking data.
Aggregated statistical data to improve our website and our services.
2. How We Collect Your Data
We collect information through:
Direct interactions, such as forms you fill out on our site or emails you send to us.
Automated technologies, including cookies and analytics tools.
Third parties or publicly accessible sources, such as company directories.
3. Legal Bases for Processing
For users in the UK and EU, we process your personal data based on the following legal bases:
Contractual Obligation: To provide the requested services.
Legal Obligation: To comply with applicable laws.
Legitimate Interest: To improve our services, prevent fraud and manage our business operations.
Consent: When you provide explicit consent for certain processing activities.
For users in the United States, processing complies with state and federal regulations, including the CCPA.
4. Your Rights
Under the GDPR (UK and EU), you have the following rights:
Access: Request a copy of your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Restrict the processing of your data.
Portability: Receive your data in a structured format.
Objection: Object to processing based on legitimate interests.
Withdrawal of Consent: Withdraw your consent at any time.
Under the CCPA, you have additional rights:
Disclosure: Know what personal data we collect and how we use it.
Opt-Out: Request that your data not be sold.
Erasure: Request deletion of your personal data.
Non-Discrimination: Receive fair service regardless of whether you exercise your rights.
To exercise these rights, contact us
5. How We Use Your Data
We use your data to:
Provide and manage the services requested.
Respond to questions and support requests.
Send marketing and promotional communications (with consent).
Improve website functionality and user experience.
Comply with legal requirements.
6. Sharing Your Data
We share your personal data only with:
Service providers and contractors who perform tasks on our behalf.
Legal authorities, if required by law or to protect our rights.
Third parties in connection with corporate transactions, such as mergers or acquisitions.
We do not sell your personal data to third parties.
7. Data Transfer
If you are located outside the UK or EU, your data may be transferred to, and processed in, countries with different data protection laws. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data.
8. Cookies and Tracking Technologies
We use cookies to improve your experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy .
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or for legal compliance.
10. Data Security
We take technical and organizational measures to protect your data. However, no online system is completely secure. If you suspect a breach, contact us immediately.
11. Privacy of Minors
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from minors without parental consent.
12. Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies.
13. Changes to this Policy
We may update this Policy from time to time. The most current version will always be available on our site. Significant changes will be communicated directly, where possible.
14. Contact us
For questions or concerns about this Policy or to exercise your rights, contact us: